Terms and Conditions
Welcome to Guiding Stars open Learning Academy
The below mentioned terms and conditions apply to any person (hereafter called “user/ users”) who uses the services provided for any payment made to SS GUIDING STARS PRIVATE LIMITED, made via an online payment gateway service, from https://guidingstarsacademy.in/ (hereafter termed as “service”) offered by the Payment Gateway Service provider through Guiding Stars Open Learning Academy website. The users are requested to carefully read the terms and conditions before using the service. By authorizing a payment to SS GUIDING STARS PRIVATE LIMITED through the online payment service, it would be deemed as acceptance to these terms and conditions.
These Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the student/client and SS GUIDING STARS PRIVATE LIMITED. A printed version of these Terms and Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
SS GUIDING STARS PRIVATE LIMITED reserves all rights to amend these terms and conditions at any time without giving any prior notice. We encourage the users to keep a regular tab on this page. The continued use of the service, after the update in the mentioned policies, will be deemed as acceptance by the users.
General Terms and Conditions for Online-Payments, Debit/Credit Card and Bank Account Details:
Once you click on the “pay” button, you will be directed for payment. The payment(s) can be made through this service via Credit Card, Debit Card or Net Banking. You can choose the desired payment option and proceed.
Once the payment is successful, you will get a payment confirmation slip which you must save for reference.
In case the payment is not successful due to any reason, the status of failure in payment will be displayed.
In case none of the above two happens, and there is heavy delay in any response from the system:
- If you have not proceeded with the payment and not given the card details, you may start the payment process again.
- In case you have given all the debit / credit card details or net banking authorization, please check with your bank or the credit card company to see if your account is debited.
- If your bank account/c is debited, please do not make any attempt to pay again.
- However, if your account is not debited, you have to make the payment again and get confirmation.
In any case, the users are advised to retain a copy of reference/ transaction details for record keeping purposes.
The user, hereby, agrees that he/ she shall not use a Debit/ Credit Card that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof
Refund Policy
Our focus is to constantly improve the student/client experience, In the event, if you are displeased with the services provided, we will try our best to give you the best learning/counselling experience possible by finding a solution to the issues.
Refunds or cancellations for students’/participants’ fee will only be issued only if:
A request is raised via mail, within the 14 days of applying for the course/ workshop/ seminars and before the start of the classes/workshop/ seminars. The 14 day period begins on the day you first paid till the date of commencement of the course/ workshop/ seminars
In case of duplicate payment, student can approach SS Guiding Stars Pvt. Limited through our official mail ssguidingsstarsacademy@gmail.com, for refund with the proof of the transaction reference/ your bank statement.
When and how refunds are issued:
Refund will be processed within 10-15 working days, respective payment gateway will send the amount back to the issuing bank [user’s card banker] for processing, which should approximately take 8-15 working days, depending on issuing banks policies.
No warranty
No warranty, representation or guarantee, express or implied, is given by SS GUIDING STARS PRIVATE LIMITED in respect of the operation of the service.
Limitation of liability
SS GUIDING STARS PRIVATE LIMITED shall not be responsible and will not accept any liability for any damage, loss, cost (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by the user from the use of this service.
In no event, SS GUIDING STARS PRIVATE LIMITED will be liable for any damage, direct or indirect losses or expenses arising in connection with the website or use thereof, inability to use by any person, delay of operation or transaction, computer virus, etc.
Disclaimer
The terms and conditions and related articles are provided on this website purely for the purpose of information and no legal commitment whatsoever are attached to the same in case of any inadvertent error that might have occurred due to unavoidable circumstances in spite of all the efforts put by the website management team.
Governing Law
These terms and conditions are governed by the laws of India and the competent courts at Delhi shall have exclusive jurisdiction in case of any dispute.
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