Refund Policy
Refund Policy
Our focus is to constantly improve the student/client experience, In the event, if you are displeased with the services provided, we will try our best to give you the best learning/counselling experience possible by finding a solution to the issues.
Refunds or cancellations for students’/participants’ fee will only be issued only if:
A request is raised via mail, within the 14 days of applying for the course/ workshop/ seminars and before the start of the classes/workshop/ seminars. The 14 day period begins on the day you first paid till the date of commencement of the course/ workshop/ seminars
In case of duplicate payment, student can approach SS Guiding Stars Pvt. Limited through our official mail ssguidingsstarsacademy@gmail.com, for refund with the proof of the transaction reference/ your bank statement.
When and how refunds are issued:
Refund will be processed within 10-15 working days, respective payment gateway will send the amount back to the issuing bank [user’s card banker] for processing, which should approximately take 8-15 working days, depending on issuing banks policies.
No warranty
No warranty, representation or guarantee, express or implied, is given by SS GUIDING STARS PRIVATE LIMITED in respect of the operation of the service.
Limitation of liability
SS GUIDING STARS PRIVATE LIMITED shall not be responsible and will not accept any liability for any damage, loss, cost (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by the user from the use of this service.
In no event, SS GUIDING STARS PRIVATE LIMITED will be liable for any damage, direct or indirect losses or expenses arising in connection with the website or use thereof, inability to use by any person, delay of operation or transaction, computer virus, etc.
Disclaimer
The terms and conditions and related articles are provided on this website purely for the purpose of information and no legal commitment whatsoever are attached to the same in case of any inadvertent error that might have occurred due to unavoidable circumstances in spite of all the efforts put by the website management team.
Governing Law
These terms and conditions are governed by the laws of India and the competent courts at Delhi shall have exclusive jurisdiction in case of any dispute.
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